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The need for a charter in public service delivery has become increasingly important in recent years. This charter aims to ensure that the public services are delivered efficiently and effectively, while also providing a clear set of standards and expectations for the service providers. The charter will help ensure that citizens receive quality services from government organizations, as well as provide a mechanism for addressing any issues or complaints about the services. Additionally, it will also help to ensure that public service delivery is aligned with the goals and objectives of the government.
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